Repair Before
Replace – Always

Diagnose First. Repair Before Replace. Always.

A faulty lock does not always mean a new lock. Lock & Protect diagnoses every fault correctly before recommending anything. Stiff key, jammed mechanism, cylinder failure or key snapped in the lock we repair on the same visit wherever possible. Fixed price before we start.

DBS Checked

No Call-Out Fee

30-45 Min Response

24/7 Emergency Service

Fully Insured

24/7

Always available

£0

Call-out fee

30-45

Min response

12 Months

Guarantee

ABOUT US

Repair Before Replace – Our Honest Approach

Replacing a lock is faster and more profitable than repairing one. That is exactly why many locksmiths default to replacement. Lock & Protect always diagnoses the actual fault first and repairs wherever the lock allows.

WHAT WE DO

Common Lock Faults We repair across London

Stiff or jammed lock

Key turns with difficulty or not at all. We diagnose the cause — worn cylinder, debris, alignment or internal fault — and fix it same visit.

Lock will not turn

Cylinder seized or frozen? Internal mechanism failure? We identify the exact fault and repair or replace only what is needed.

Key snapped in lock

Broken key in the lock. We use specialist extraction tools to remove the key section without damaging the cylinder in most cases.

Euro cylinder failure

The most common lock fault on uPVC doors across London. Faulty, worn or snapped cylinder replaced with anti-snap alternative.

Mortice lock fault

Stiff lever mortice on a timber door? We service, repair or replace mortice locks to British Standard on the same visit.

Commercial lock repair

Faulty locks on business premises repaired same day. Offices, shops and commercial properties across North West London covered.

WHY CHOOSE US

The Lock & Protect Promise

Diagnose first

Correct fault before recommending

Repair before replace

Always - saves you money

Fixed price

Agreed before we start

DBS checked

Every locksmith, every visit

HOW IT WORKS

How Lock & Protect Repairs Your lock

You call us

Describe the fault. We ask the right questions to diagnose the likely cause before we even leave.

We diagnose

On arrival we assess the lock, identify the exact fault and confirm the fixed price before touching anything.

We repair

Repair carried out on the same visit wherever possible. Everything tested. 12-month guarantee on all parts and labour.

WHERE WE WORK

Lock Repair Coverage Across North West London

Lock & Protect carries out lock repairs across all the following areas. Same fixed pricing. No call-out fee throughout.

Not sure if we cover your area? Call us and we will confirm straight away.

COMMON QUESTIONS

Lock Repair – Your Questions Answered
Can you repair my lock rather than replace it?

In most cases, yes. Lock & Protect always assesses whether a repair is possible before recommending replacement. A repair is almost always cheaper and we prefer it. We only recommend replacement when the lock is genuinely beyond repair.

Not necessarily. In most cases we extract the broken key using specialist tools without damaging the cylinder. If the cylinder is worn and contributed to the snap, we will advise on replacement — but never without explaining why.
We aim to reach you within 30 to 45 minutes for urgent lock faults. For non-urgent planned visits we arrange a time that suits you. Call us and we confirm availability immediately.
Yes. We repair euro cylinders on uPVC and composite doors, mortice locks on timber doors and all common lock types across London. We carry replacement parts for all on every van.

WHAT CUSTOMERS SAY

Lock Repair Reviews Across London